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Dear Carl, Jonathan, and all the Marcus family, I wanted to take the time to thank you all again for your help with my purchase. My wife was extremely happy with the Rolex and needless to say, so was I. I'm sure that I made the right decision on the watch style now that she is wearing it, you were right, the fluted bezel is the one to have. As for the watch itself, not only was the watch in perfect condition but we have the peace of mind for the future with your warranty. We visited your service center today in Orange CA to have the oyster band adjusted and we were treated superbly. The technician only took a couple of minutes to adjust it and the women who helped us showed us several other pieces of jewelry. This also give us a local connection, just right down the freeway, when we have the watch serviced. I must compliment you also for your thorough web site. We were confident buyers after spending the time to educate ourselves and were assured that we were doing business with professionals. The site was comprehensive and the pictures do show the watch exactly the way it appears in hand. I will close with a comment about the price and value we received on the Rolex. I extensively shopped around, both on the Internet and locally. We found your prices in the lowest segment but after having the watch in our hands we believe the value to be in the highest. If we ever had a doubt about making such a major purchase over the Internet, it is gone now. If you ever need a reference, please do not hesitate to have the customer contact us, as we will gladly relate our satisfaction with your company, your products and your service. We look forward to future purchases with your fine company.
Sincerely,
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