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Dear Mr. Marcus: I am pleased to report that my Ulysse Nardin "1846 Marine Chronometer" watch has been running flawlessly since its return from the factory. I very much appreciate your persistence in resolving the mysterious "virus" which previously plagued this beautiful watch. I noticed that not only was the mechanical problem remedied, but the case and bracelet had been polished to like-new condition. Again, thank you for seeing this through to your customer's satisfaction. I would not hesitate to recommend your company to any of my friends and family. Very truly yours, March 31, 2004 |
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